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Showing posts with label Tweeter. Show all posts
Showing posts with label Tweeter. Show all posts

What You Need to Know About Using Hashtags on Twitter

If you're new to Twitter, or even if you've been using it for years, you may wonder what all those words preceded by the # sign are. They're hashtags. And you should consider using them if you want to potentially get more out of your experience.

Problem is, many people don't use hashtags correctly. Here's a primer on hashtags, plus some recommendations for using them effectively for your business.

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What are Hashtags?

A hashtag is simply a relevant word or series of characters preceded by the # symbol. Hashtags help categorize messages and can make it easier for other Twitter users to search for tweets.

When you search for or click on a hashtag you'll see all other tweets that use the same hashtag. Only others who are interested in the same topic thread will likely be using the same hashtag.

For example, if you search for #Apple, you're less likely to see tweets that include references to the fruit and more likely to see information about the technology company.

Keep in mind, however, that Twitter is a real-time platform and its search function only goes back one week. If you want to pull older conversations, try using third-party services, such as Topsy, that archive messages sent over public social networks.

Why Use Hashtags

Twitter is an open social network, and anyone can see your public tweets provided you haven't set up your account to be completely private. But few people want to follow everyone in the world. Hashtags can make it easier to discover other Twitter users who are interested in the same conversations you like.

For instance, by conducting a Twitter search for #NFL, you'll see only the tweets with that hashtag for the National Football League.

Because you can use any hashtag you want, your tweet about how awesome singer Bruno Mars was on the Grammys could be seen by more than your 150 followers. If you used the #Grammys hashtag, the droves of people who were following that hashtag could have seen your tweet.

If you said something insightful or answered a question, others may respond and engage you in conversation by using the hashtag you used. Conversely, if you're following a certain hashtag, you can tweet a question to others who are observing that conversation stream, engage other interested users in real time or find people to follow.

When using hashtags it's important to consider scale. Doing a search for the #NFL on Sundays will most likely subject you to a litany of tweets and keeping up with the conversation may be difficult. But if you still want your opinion thrown out there with everyone else's, use the hashtag.

How to Use Hashtags for Business

By creating your own hashtag, you can use it to drive conversations about your business. Are you having a spring sale at your furniture store? You can tack #SaveBigAtMurphys on to your tweets, for example. Encourage your Twitter followers and others to use the hashtag. Maybe even do a daily giveaway or prize for the person who tweets the funniest pitch line for the store and uses the hashtag. At the end of each day or the end of your sale, you can do a scan for the hashtag and measure how many tweets were posted using it and how many Twitter users you reached.

If you're hosting a business event, you can create a hashtag for it, too. Encourage attendees to use the hashtag when tweeting about the event. This will help organize the Twitter conversation while also promoting your brand.

If you create a hashtag for your business, an event or certain topic of conversation, make sure it's distinctive. Try to include your business name or, if it's long, your initials. Before tweeting with your chosen hashtag, search to make sure people aren't already using it for a different purpose.

Twitter highlights trending topics, which often represent conversations around hashtags. This list is found in the right hand column of your Twitter home page and can be filtered by geographic areas. To become a trending topic and reach a wider audience, you must tweet a lot in a short time. The best approach could be hosting events with a lot of Twitter users posting to the same hashtag.

By using third-party applications such as TweetDeck or HootSuite, you can set up permanent search columns to monitor certain hashtags all the time. If you want to keep tabs on tweets about your industry and competitors, for instance, there's a good chance you can find hashtags to follow.

But don't overstuff your tweets with hashtags when you're promoting something. Some people add on lots of hashtags so the tweet appears in more conversations on Twitter. For instance, if I wanted more people to read Entrepreneur magazine, I could tweet:

You should read Entrepreneur! Great magazine! #entrepreneur #finance #business #investing #nfl #potatoes #PowerRangers #BritneySpears
While a couple of those hashtags make sense, many don't. And too many hashtags in one tweet are distracting to other users.

With all this advice in mind, go ahead and search for a few hastag topics that are relevant to your business. Searching and using hashtags on Twitter can help drive more conversation about your brand and your industry. ( entrepreneur.com )

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Google Vs. Twitter - Competition and controversy

Google Vs. Twitter - Competition and controversy - This week, Google launched Search Plus Your World (SPYW), a set of features to personalize search results for users, which also happen to give Google+ content a lot more play in search results. The whole thing has sparked a great deal of controversy, with people talking about antitrust implications, relevancy issues, etc. Even Twitter called the day it launched "a bad day for the Internet".

Google Vs. Twitter

The Google vs. Twitter element of this thing has been very interesting to me. In case you haven't been following, let us recap this public back and forth these two companies have had this week. It started, when after Google announced SPYW, Twitter General Counsel tweeted:

Bad day for the Internet. http://t.co/Az4rdNVQ Having been there, I can imagine the dissension @Google to search being warped this way.

And Twitter emailed a statement around to the press, which said:

For years, people have relied on Google to deliver the most relevant results anytime they wanted to find something on the Internet.

Often, they want to know more about world events and breaking news. Twitter has emerged as a vital source of this real-time information, with more than 100 million users sending 250 million Tweets every day on virtually every topic. As we've seen time and time again, news breaks first on Twitter; as a result, Twitter accounts and Tweets are often the most relevant results.

We're concerned that as a result of Google's changes, finding this information will be much harder for everyone. We think that's bad for people, publishers, news organizations and Twitter users.

Google responded to Twitter on Google+ saying:

"We are a bit surprised by Twitter's comments about Search plus Your World, because they chose not to renew their agreement with us last summer (http://goo.gl/chKwi), and since then we have observed their rel=nofollow instructions."

I also found it a bit odd that Twitter would say this now, when really the lack of that aforementioned agreement renewal is what caused Twitter results to be less prevalent in Google search results. Twitter has not returned my request for comment on that at this point, but Macgillivray did tweet an example of where Google is surfacing Google+ over Twitter for the query "@WWE". I'm not sure this is actually a product of SPYW, though the new features do place a prominent box of recommended Google+ profiles on the right-hand side of the page.

In an article specifically about that, we asked if the "@" symbol really belongs to Twitter anyway. Let us know in the comments what you think about that.

Competition

A lot of people view Google's pushing of Google+ in search results to be anticompetitive. Some disagree.

One point that has been brought up repeatedly is that Google could be recommending public profiles from Twitter and Facebook alongside its Google+ recommendations. Sure, they could.

Facebook and Twitter don't grant access to Google for all of the stuff that would improve the personalization experience. Danny Sullivan was able to get Google executive chairman Eric Schmidt to talk a little about this:



Google Fellow Amit Singhal, told Sullivan, "Facebook and Twitter and other services, basically, their terms of service don't allow us to crawl them deeply and store things. Google+ is the only [network] that provides such a persistent service. Of course, going forward, if others were willing to change, we'd look at designing things to see how it would work." ( webpronews.com )

Those are basically the same responses.

Do you think what Google is doing is good or bad for the web? Let us know in the comments.

READ MORE - Google Vs. Twitter - Competition and controversy

Google search changes are 'bad for the internet'

Google search changes are 'bad for the internet' - Twitter has criticised Google after the internet giant implemented new features that are said to 'warp' search results.

Google's new 'Search plus your world' feature, which combines Google search results with those from Google+, has been heavily criticised by Twitter's general counsel Alex Macgillivray, who is also a previous employee of Google.

Macgillivray tweeted from his account: 'Bad day for the Internet. Having been there, I can imagine the dissension at Google to search being warped this way.'

The changes, which are currently only active in the US, mean that logged-in Google+ users will primarily see results from the social network when they key in a search term.

Twitter has been angered by the fact that Google will show results for celebrity Google+ accounts but not for Facebook or Twitter ones.


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A Twitter statement read: 'We’re concerned that, as a result of Google’s changes, finding this information will be much harder for everyone.

'We think that’s bad for people, publishers, news organisations and Twitter users.'

When speaking to Marketing Land, Google executive chairman Eric Schmidt denied accusations that the new feature prioritised Plus over other social networks.

When launching the service, Google said: 'Search is still limited to a universe of web pages created publicly, mostly by people you’ve never met.

'Today, we’re changing that by bringing your world, rich with people and information, into search.

'We’re transforming Google into a search engine that understands not only content, but also people and relationships.

'We began this transformation with Social Search, and today we’re taking another big step in this direction.'

Industry expert Danny Sullivan criticised Google for the implementation of the new feature and said it was 'exactly the kind of thing that the antitrust people are screaming about'.

Google has responded to the criticism in a statement, saying: 'We are a bit surprised by Twitter's comments about Search plus Your World, because they chose not to renew their agreement with us last summer, and since then we have observed their rel=nofollow instructions.


'We want to help you find the most relevant information from your friends and social connections, no matter what site it’s on. However, Google does not have access to fully crawl the content on some sites, so it’s not possible for us to surface all that information.' ( metro.co.uk )

READ MORE - Google search changes are 'bad for the internet'

Too Many Tweets Can Be Bad For All Parties

Too Many Tweets Can Be Bad For All Parties - Some people tweet a lot. I follow a good deal of them. Sometimes excessive tweeting can include plenty of wisdom. Often times, however, it is just annoying. Chances are that if you follow somebody, you do care what they have to say, at least to some extent. If they tweet too much though, you may find yourself caring less, and you may even decide to unfollow them.

Do you unfollow people who tweet too much? Tell us.

Excessive tweeting is at the root of more than one of Twitter's problems.

The Retention Problem

Twitter has been known to have trouble with user retention. People sign up and abandon their accounts. A common complaint about Twitter is that it contains too much "noise." In other words, there are too many random tweets that nobody cares about.

I've always found it a bit naive to assume that just because you find a tweet useless, it is useless to everybody. I've long considered that you control who you follow, so if you don't like somebody's tweeting, you have the power to stop following them.

This is still true, but perhaps it is more complex than that. I may want to follow @soandso (I'm only using this as an example) because I know that they will say things that I need to know sometimes, but @soandso may also flood my Twitter stream with useless conversation that I have no interest in - noise.

If that noise gets to become to much of an issue, I will likely end up deciding to unfolllow @soandso anyway, and try to obtain the info from somewhere else - somewhere that is less annoying.

The lesson from the business perspective is that if you want to keep followers, you should probably limit your tweeting. That's not to say that every Tweet has to be incredibly important. Just think before you Tweet, and keep your audience in mind.


The Capacity Problem

By tweeting too frequently, you may actually be hurting Twitter's accessibility. Interestingly enough, while I was researching this article, I encountered the "Twitter is over capacity" error message a couple times (one with and one without the Fail Whale), which if you'll notice in the illustrations below, is accompanied by "Too many Tweets! Please wait a moment and try again."

If Twitter's not operating properly, it's not going to do anybody any good until it comes back. If you're tweeting too much, you're contributing to the problem. Twitter does limit the number of tweets you post in a day.

"We do cap the number of updates a user can make in a 24 hour period, whether via the API or any other input method (web, mobile, etc.)," said Alex Payne, Twitter's API Lead in a Google Groups conversation back in January. "Right now, that number is 1000, but it's subject to change at any time. "

I am awaiting confirmation on whether or not this is still the number, but whether it has changed or not, Twitter may reduce it more still, considering the capacity issue. If Twitter wants to keep growing, this has to be a turn off (despite all of the charm of the Fail Whale).

Can You Tweet Too Little?

Depending on what your goals are for using Twitter, I would say that it is possible to tweet too little. If you are using it for business purposes, then a lack of updates could reflect poorly on your effort to stay in touch with your followers.


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As long as you're not completely dead on Twitter for months at a time, you'll probably be ok though. In fact, I don't consider myself a very frequent tweeter. There is just as much (if not more) to gain from Twitter by absorbing the content that is coming in, than there is by pushing content out.

The Moral of the Story

Your Twitter frequency should be dictated by you goals. That said, you do not want to overdo it. You may lose followers from a lack of updating, but I would think you would be more likely to lose them when you update too much. Use moderation. Use other channels of communication when applicable. Use direct messages for one on one conversation. (
The WebProNews )


READ MORE - Too Many Tweets Can Be Bad For All Parties